Welcome to the journey-masters.com website (referred to as the "Site" collectively by "journey-masters", "we", "our", and "us"). We do not provide this Site for any other purpose than to assist customers in acquiring travel-related information, evaluating the availability of goods and services associated with travel, making valid reservations, or engaging in other transactions with travel suppliers. The following Terms & Conditions apply to use of the Site. You accept these Terms & Conditions and agree that they govern any travel reservations you make with us by using the Site, whether it be to examine information, make travel reservations (via this Site or by phone with our call center), or for any other purpose. You must not use the Site or make travel plans if you disagree with any of these Terms & Conditions.
These Terms & Conditions are subject to change at any time and without previous notice. When these Terms & Conditions are revised, any modified terms immediately take effect. You will be deemed to have accepted any modifications to the Terms & Conditions if you keep using the Site after they have been posted. Please check this page occasionally to see if anything has changed.
Please go through the Terms of Service closely before using the Website. By using the Website or clicking to accept or agree to the Terms of Use where this option is accessible to you, you accept and agree to be governed by these Terms of Use and our Privacy Policy, which can be found at https://www.journey-masters.com/ and is incorporated herein by reference. You must not access or use the Website if you do not agree to these Terms of Use or the Privacy Policy.
journey-masters is given and available to users who are 18 years of age or older and live in the United States, any of its territories or possessions, or Canada. By using this Website, you represent and warrant that you meet all of the aforementioned eligibility conditions. If you do not meet all of these conditions, you must not access or use the Website.
If you are using using the website you imply that:
In our sole discretion, we may alter and update these Terms of Service from time to time. All modifications become effective immediately after we post them and apply to all subsequent access to and use of the Website. Your continued use of the Website following the posting of new Terms of Use indicates that you acknowledge and agree to the changes. You are expected to check this page each time you access the Website so that you are informed of any changes, as they are binding on you.
The Company provides you a limited, non-exclusive, and nontransferable permission to:
You understand and consent to the fact that the App is given to you under license rather than sale. You do not obtain any ownership interest in the App or any other rights to it other than the right to use it in accordance with the license granted and subject to all terms, conditions, and restrictions set forth in these Terms of Use. Except as expressly given to you in these Terms of Use, the Company and its licensors and service providers reserve and shall retain all right, title, and interest in and to the App, including all copyrights, trademarks, and other intellectual property rights therein or connected thereto.
Updates to the App may include upgrades, bug repairs, patches, other error corrections, and/or new features. The Company may occasionally create and deliver updates in its sole discretion (collectively, "Updates" and related documentation). Some features and functionality may also be entirely changed or deleted as part of an update. You acknowledge that the Company is not obligated to offer Updates or to keep a specific feature or capability available or enabled. When your mobile device is linked to the internet, depending on the settings
You recognize and accept that if you do not immediately download and install all Updates, the App or any features thereof may not function correctly. Furthermore, you acknowledge that all Updates will be regarded as a component of the App and be governed by the aforementioned points..
The U.S. Export Administration Act and its related regulations, as well as other export control rules in the United States, may apply to the App. You must not, directly or indirectly, export, re-export, release, or use the App in any jurisdiction or place where doing so would violate a law, rule, or regulation. You must also not make the App available from those locations. Prior to using, exporting, re-exporting, releasing, or otherwise making the App available outside of the United States, You shall comply with all applicable federal laws, regulations, and rules and complete all necessary undertakings (including obtaining any necessary export license or other governmental approval).
The App falls under the definition of commercial computer software as stated in 48 C.F.R. 2.101. As a result, if you work for a U.S. government agency or contractor, you are only entitled to the same rights with regard to the App that are granted to all other end users under license, in accordance with either (a) 48 C.F.R. 227.7201 through 48 C.F.R. 227.7202-4 for the Department of Defense and its contractors, or (b) 48 C.F.R. 12.212 for all other U.S.
We have the authority, at our sole discretion, to remove or change this Website and any service or content we offer on or through the Website, without prior notice. If the Website is ever completely or partially inaccessible for whatever reason, we won't be responsible. We reserve the right to occasionally deny users, including registered users, access to some areas of the website or the entire website.
You might be required to submit specific registration information or other information in order to use the Website or some of the features it offers. The accuracy, timeliness, and completeness of all the information you supply on the website are requirements for using the website. You acknowledge that our Privacy Policy applies to all information you give us, whether in connection with registering with this website or otherwise, including but not limited to through the use of any interactive features on the website. You also agree that we may use your information in ways that are consistent with our Privacy Policy.
You must keep any user name, password, or other information you choose or are given as part of our security procedures as secret, and you may not give it to anyone else or any organization. You agree not to give anyone else access to this website or any of its sections using your user name, password, or other security credentials and accept that your account is private to you. You commit to let us know right away if your login, password, or any other security information is ever accessed or used without your permission. Additionally, you consent to making sure that you close your account at the end of each session. You must exercise extra caution while logging into your account from a shared or public computer to prevent others from seeing or recording your password or other personal data.
In our sole discretion, and for any reason, including if we believe you have broken one of these Terms of Use, we have the right to disable any username, password, or other identifier, whether it was chosen by you or provided by us.
The Company, its licensors, or other providers of such material own the Website and all of its features, contents, and functionality (including, but not limited to, all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof), which are protected by domestic and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
You are only allowed to use the Website for personal, non-commercial purposes under these Terms of Use. Any content on our website may not be copied, distributed, altered, transformed into a derivative work, performed in public, republished, downloaded, stored, or transmitted, with the exception of the following:
Any area of the website, as well as any services or materials made accessible through the website, may not be accessed or used for any commercial reasons. Contact [email protected] if you desire to make any other use of material on the Website than that described in this section.
Your right to use the website will immediately end, and you will be required to either return or destroy any copies you have made of the contents, at our choice, if you print, copy, alter, download, or otherwise use any portion of the website in violation of the Terms of Use. All rights not expressly given by the Company are reserved, and you are not granted any right, title, or interest in or to the Website or any content on or obtained from the Website. Any use of the website that isn't specifically authorized by these terms of use is prohibited and may be against the law in terms of copyright, trademarks, and other matters.
The trademarks of the Company, its affiliates, licensors, or other third parties include the Company name, specific terms, the Company logo, and all names, logos, product and service names, designs, and slogans associated thereto. Without the prior written consent of the Company, you may not use such marks. The proprietors of all other names, logos, product and service names, designs, and slogans on this website claim ownership of such items.
You may only use the Website in compliance with these Terms of Use and for legitimate reasons. Your access to the Website and any of our services, products, content, or properties is always subject to revocation by us. We reserve the right to immediately terminate your access without notice and to begin any legal actions or proceedings to seek appropriate remedies and/or damages, in the event that we determine or suspect, in our sole discretion, that you are abusing, attempting to abuse, circumventing, or using our website for any inappropriate or non-personal purpose.
The items that follow have been designated as Prohibited Uses. You agree that breaking any of the following rules could cause the company serious harm, and you acknowledge that if you do, you are responsible for paying those costs. Additionally, you agree to defend the company against any lawsuits that might result from your violation of any of the following rules..
Users can post, submit, publish, display, or transmit content or materials (collectively, "User Contributions") on or through the website using message boards, chat rooms, personal web pages or profiles, forums, bulletin boards, and other interactive features (collectively, "Interactive Services"). According to these Terms of Use, all User Contributions must adhere to certain Content Standards.
Your User Contribution will be regarded as non-confidential and non-proprietary if you publish it to the website. You grant us, our affiliates, and service providers, as well as each of their and our respective licensees, successors, and assigns, the right to use, reproduce, modify, perform, display, distribute, and otherwise make such material known to third parties for any purpose by making any User Contribution on the Website.
You recognize and agree that any User Contributions you submit or contribute are solely your responsibility. This means that the Company is not liable in any way for the content you submit or contribute, including for its truth, appropriateness, or legality. Any User Contributions provided by you or any other Website user do not represent our opinions, and we disclaim all liability with regard to their accuracy.
Without limiting the aforementioned, we reserve the right to fully cooperate with any law enforcement officials or court order asking or directing us to reveal the identify or other details of anyone submitting any content on or via the Website. You release the company, its affiliates, licensees, and service providers from any claims resulting from any actions taken by the aforementioned parties during or as a result of its investigations, as well as from any actions taken as a result of investigations by either such parties or law enforcement authorities..
We cannot guarantee the rapid removal of offensive material after it has been posted since we do not assume the responsibility to review anything before it is posted on the Website. Due to this, we disclaim any responsibility for our actions or inactions with regard to transmissions, communications, or content that has been given by a user or other party. If the activities outlined in this part are performed or not, we are not liable or responsible to anyone.
Any and all User Contributions and use of Interactive Services must adhere to these content standards. All applicable domestic and foreign laws and regulations must be complied with in full by User Contributions. In addition to the aforementioned restrictions, user contributions:
Send us a notice of alleged copyright infringement at [email protected] if you think any User Contributions infringe on your intellectual property rights. The Company's policy is to delete the user accounts of persistent infringers.
The only reason for which the information offered on or through the Website is made available is for general information. WE DO NOT GUARANTEE THIS INFORMATION'S ACCURACY, COMPLETENESS, OR USEFULNESS. YOU ARE SOLELY RESPONSIBLE FOR ANY RELIANCE YOU PUT ON SUCH INFORMATION. We disclaim all liability and responsibility for any reliance made on such materials by you, other website visitors, or anyone else who may be made aware of their contents.
Content from third parties, such as articles written by users, bloggers, and third-party licensors, syndicators, aggregators, and reporting services, is included on this website. All statements and/or opinions contained in these materials, as well as any articles, answers to inquiries, and other content that isn't provided by the Company, are the sole opinions and liabilities of the person or organization who contributed those materials. These materials may not accurately reflect the Company's views. For the accuracy or the substance of any contents given by any third parties, we disclaim all liability to you or any other party.
The information on this website may occasionally be updated, but it is not always accurate or current. We are not obligated to update any of the content on the Website, which may at any moment be out-of-date.
Our Privacy Policy applies to all the data we gather on this website. By using the Website, you agree to our use of your information in accordance with the Privacy Policy and whatever actions we take.
You will be asked for personal information when accessing the Website, and you will have the option of saving information there as well. A portion of this data will be transmitted to our travel service providers so they can fulfill your service request.
Whether or not you are on any national, state, or local "Do Not Call" lists or registries, by giving us this information or by submitting a request, you are requesting and expressly consenting to be contacted by us and by our Travel Service Providers via phone, fax, email, mail, text (SMS), push notifications, or other reasonable means of communication, at any of your contact numbers or addresses, for the purposes of providing Services, ser Additionally, you consent to receiving calls from Travel as well as automated and/or prerecorded calls from us on our services and your service requests.
You agree that journey-masters and the Travel Service Provider may contact you using automated phone technology, such as autodialed and prerecorded messages, in order to communicate with you about your account or use of the Services, as well as to provide you with information about new and existing features of the Website and to keep you informed about promotions we are running. You promise to promptly notify us if one of your contact numbers changes so that we can no longer reach you at that number. You guarantee that any authorized users on your account have given us their permission to contact them as stated in this Section and that you have their agreement to do so.
You acknowledge that the termination of your account will not affect any of the consents granted in this Section. You agree that journey-masters or the Travel Service Providers may, with your permission and after giving you notice, record customer service calls for the purpose of assisting you when you contact customer support services. Please visit Privacy Policy - journey-masters to view our Privacy Policy in its entirety for information on how we utilize your information.
IT IS A VERY SERIOUS AND FRAUDULENT MATTER TO KNOWINGLY INPUT FALSE INFORMATION, INCLUDING BUT NOT LIMITED TO NAME, PHONE NUMBER, ADDRESS OR E-MAIL ADDRESS, THAT COULD RESULT IN SIGNIFICANT COSTS AND DAMAGES, INCLUDING INVASION OF PRIVACY RIGHTS, TO journey-masters AND THE TRAVEL SERVICE PROVIDERS.
Therefore, you agree to fully indemnify journey-masters and each travel service provider who accepts such requests if you knowingly provide false information in a request, such as someone else's name, email address, physical address, or phone number, or a random or made-up name, address, email, or phone number.
Our Terms of Sale, which are hereby incorporated into these Terms of Use, govern all purchases made through our Website as well as any other sales of services or information made through the website or as a result of your visits.
There may be additional terms and conditions that apply to particular features, services, or parts of the website. These Terms of Use are hereby amended to include all such additional terms and conditions.
Anyone are allowed to link to our homepage as long as you do so in a way that is honest and legal, does not harm our reputation, and does not intentionally exploit it. However, you may not build a connection to our homepage in a way that might be interpreted as an affiliation, approval, or endorsement on our side.
Users can only take advantage of these features in the manner in which we make them available, solely in connection with the material with which they are shown, and otherwise in accordance with any additional terms and conditions we make available with respect to such features. Subject to the aforementioned, you may not:
The site you are linking to or the site that you are making accessible must adhere in every way to the Content Standards outlined in these Terms of Use. You hereby assist with us in causing the prompt cessation of any unlawful framing or linking. Without prior warning, we retain the right to revoke the license to link. At any moment, without prior warning, and at our discretion, we can disable every one or all links and social media services.
If the site offers links to third-party websites and resources, those links are solely being offered for your convenience. Links in banner ads, sponsored links, and other embedded advertisements are included in this. We disclaim all liability for the contents of those sites and resources, including any loss or damage that may result from your use of them, because we have no control over them. YOU DO SO ENTIRELY AT YOUR OWN RISK AND SUBJECT TO THE TERMS AND CONDITIONS OF USE FOR SUCH WEBSITES IF YOU DECIDE TO ACCESS ANY OF THE THIRD PARTY WEBSITES LINKED TO THIS WEBSITE.
The state of New York in the United States of America is home to the website's owner. Only residents of the United States of America and Canada are permitted to use this website, according to us. We make no promises that the Website or any of its content is appropriate for use outside of the United States of America or that it is even available there. It might not be legal for some people or nations to access the website. You are solely responsible for adhering to local laws if you visit the Website from a location other than the United States of America. You may not conduct business with or deal with anyone if you are a resident of a nation other than the United States of America or Canada.
In offering services through the Website, the Company does not commit to serve as your agent or fiduciary.
You are accountable for any errors in the accuracy of information provided in connection with the use of the Website if you use it to submit requests for or on behalf of a third party, such as a family member or a traveling companion. This includes, but is not limited to, the billing address and phone number of the credit card holder. These must match what is listed on their financial institution's records. Additionally, you are responsible for informing the Third-party of all terms and conditions (including these Terms of Use) that apply to any items or services you purchase through this website, as well as any guidelines or limitations that may apply.
When you are using this website for or on behalf of a Third-party, you consent to indemnify and hold each Covered Party harmless from and against any and all liabilities, losses, damages, lawsuits, and claims (including the costs of defense), arising out of the Third-party's or your failure to comply with any of its obligations as outlined above. Any request you submit, including the whole cost and any required performance, is entirely your responsibility. You agree that under no circumstances will Company be obligated to issue any refunds.
You acknowledge that we cannot and do not guarantee or promise that any files or other information accessible for downloading from the internet or the Website will be free of viruses or other harmful code. In order to meet your specific needs for anti-virus protection and the correctness of data input and output, you are responsible for putting in place enough procedures and checkpoints. You are also in charge of keeping a method outside of our site in case any lost data needs to be recovered.
NOTWITHSTANDING ANYTHING TO THE CONTRARY CONTAINED HEREIN, WE WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT. YOU USE THE WEBSITE, ITS CONTENT, AND ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE AT YOUR OWN RISK.
Without any express or implied warranties of any kind, the website, its content, and any services or products obtained via the website are provided or otherwise made available on a "as is" and "as available" basis. NO WARRANTY OR REPRESENTATION IS MADE BY THE COMPANY OR ANYONE ASSOCIATED WITH THE COMPANY AS TO THE COMPLETENESS, SECURITY, RELIABILITY, QUALITY, ACCURACY OR AVAILABILITY OF THE WEBSITE.
Without limiting the foregoing, NEITHER THE COMPANY NOR ANYONE ASSOCIATED WITH THE COMPANY REPRESENTS OR WARRANTS THAT THE WEBSITE, ITS CONTENT, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE WILL BE SUITABLE, AVAILABLE, ACCURATE, RELIABLE, COMPLETE, ERROR-FREE OR UNINTERRUPTED, THAT DEFECTS WILL BE CORRECTED, THAT The company is not liable for any errors on the server, misdirected transmissions, lost internet connections, delays in sending or receiving ticket orders, or any computer virus or other technical issue, whether caused by a human or a technical issue.
The company is not liable for any errors on the server, misdirected transmissions, lost internet connections, delays in sending or receiving ticket orders, or any computer virus or other technical issue, whether caused by a human or a technical issue. INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE, THE COMPANY HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE. ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED PURSUANT TO APPLICABLE LAW ARE NOT AFFECTED BY THE ABOVE.
The Company, its affiliates, or any of their licensors, service providers, employees, agents, officers, or directors (each a "covered party" and collectively, the "covered parties") will not, to the extent permitted by law and notwithstanding anything to the contrary contained herein, be liable for damages of any kind, under any legal theory, arising from or related to your use of, or inability to use, the website, any websites linked to it, or any content on the website.
(I) LOSS OF GOODWILL, PROFITS, BUSINESS INTERRUPTION, DATA OR OTHER INTANGIBLE LOSSES;
(II) YOUR INABILITY TO USE, UNAUTHORIZED USE OF, PERFORMANCE OR NON-PERFORMANCE OF THE WEBSITE;
(III) UNAUTHORIZED ACCESS TO OR TAMPERING WITH YOUR PERSONAL INFORMATION OR TRANSMISSIONS;
(IV) THE PROVISION OR FAILURE TO PROVIDE ANY SERVICE;
(V) ERRORS OR INACCURACIES CONTAINED ON THE WEBSITE OR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES, AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE;
(VI) ANY TRANSACTIONS ENTERED INTO THROUGH THE WEBSITE;
(VII) ANY PROPERTY DAMAGE INCLUDING DAMAGE TO YOUR COMPUTER OR COMPUTER SYSTEM CAUSED BY VIRUSES OR OTHER HARMFUL COMPONENTS, DURING OR ON ACCOUNT OF ACCESS TO OR USE OF THE WEBSITE OR ANY WEBSITES TO WHICH IT PROVIDES HYPERLINKS; OR
(VIII) DAMAGES OTHERWISE ARISING OUT OF THE USE OF THE WEBSITE, ANY DELAY OR INABILITY TO USE THE WEBSITE, OR ANY INFORMATION, PRODUCTS, OR SERVICES OBTAINED THROUGH THE WEBSITE.
EVEN IF A COVERED PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES, THE LIMITATIONS OF LIABILITY SHALL APPLY REGARDLESS OF THE FORM OF ACTION, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE. Furthermore, the providers of travel services are independent contractors rather than representatives or staff members of the covered parties. To the extent permitted by law, the covered parties disclaim responsibility for any harm, damage, loss, accident, or delay brought on by the negligence or other fault of a travel service provider or by an act of nature. Additionally, and to the fullest extent permitted by law, no liability is accepted for any damage or delay caused by illness, PILGRIMAGE, LABOR CONTROVERSIES, BANKRUPTCY, MACHINERY BREAKDOWN, QUARANTINE, GOVERNMENT RESTRICTIONS, WEATHER, TERRORISM, OR CAUSES BEYOND THE CONTROL OF THE COVERED PARTIES.
NO LIABILITY IS ASSUMED FOR ANY ADDITIONAL COST, OMISSIONS, DELAYS, FAILURE TO MAINTAIN CONNECTIONS, RE-ROUTING, OR ACTS OF ANY GOVERNMENTAL AUTHORITY. No Covered Party shall be liable for any breach of any warranty by any Travel Service Provider, including but not limited to implied warranties of merchantability or fitness for a particular purpose, nor shall any Covered Party be liable for any other wrongdoing of a Travel Service Provider (including any liability in tort) with respect to any goods and/or services made available through this Website. No Covered Party shall be liable for any Travel Service Provider's violation of this Agreement or any Travel Service Provider's violation of any relevant local, state, federal, or provincial law. THE ABOVE DOES NOT AFFECT ANY LIABILITY THAT MAY EXIST CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
In the event that you violate these Terms of Use or use the Website, you agree to defend, indemnify, and hold harmless the Company, its affiliates, licensors, and service providers, as well as each of their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees).
You consent to defending, holding harmless, and indemnifying the Company, its subsidiaries, affiliates, and service providers, as well as each of their officers, directors, employees, contractors, agents, licensors, suppliers, successors, and assigns from and against airline debit memos or credit card chargebacks resulting from or connected to:
Without giving effect to any choice- or conflict-of-law provision or rule (whether of the State of New York or any other jurisdiction), the internal laws of the State of New York shall govern and be construed in accordance with all matters relating to the Website and these Terms of Use, as well as any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims).
Although we reserve the right to bring any suit, action, or proceeding against you for breach of these Terms of Use in your country of residence or any other relevant country, any legal suit, action, or proceeding arising out of, or related to, these Terms of Use or the Website shall be instituted exclusively in the federal courts of the United States or the courts of the State of New York. You give up all rights to challenge the courts' ability to judge you and where they will hold their proceedings.
Keeping customers happy is crucial to the business. We will make an effort to settle any issues or disagreements you may have. You may pursue your claim as described in this section if we are unsuccessful. By sending notice to us at the following address: [email protected], you agree to give us a chance to resolve any issue, disagreement, or claim relating in any way to the Company Website, any interactions with our customer service representatives, the acquisition, use, or performance of any services or goods made available through the Website, any statements made by the Company, or our Privacy Policy (collectively, "Claims"). You may file a small claims lawsuit or file for arbitration if we are unable to settle such claims within 60 days, as described below.
CAREFULLY READ THIS PROVISION, PLEASE. You are prohibited from bringing a class action lawsuit or a similar proceeding in any venue, and it is required that all claims be resolved through binding arbitration or in small claims court. THESE LIMITATIONS APPLY TO ANY CLAIMS MADE AGAINST THE COMPANY, ITS PARENTS, SUBSIDIARIES, OR AFFILIATES, OR ANY TRAVEL SERVICE PROVIDERS OR BUSINESSES OFFERING PRODUCTS OR SERVICES THROUGH THE WEBSITE.
A DISPUTE IS RESOLVED BY AN ARBITRATOR IN ARBITRATION, NOT A JUDGE OR JURY. In most cases, the arbitrator's decision will be final, binding, and appealable in no way. Procedures in arbitration are frequently more constrained than in court.
By using the Website, you, any Third-party, and the Company agree that any Claim, including those relating to the applicability or validity of this arbitration provision, shall be resolved solely by final and binding arbitration administered by the American Arbitration Association ("AAA"). However, under no circumstances may any Claim be brought or arbitrated as a class action, be joined with another person's Claim, or proceed on a basis involving: (i) the use of a class action; ( Any and all Claims, including those that surfaced before the signing of this agreement, are covered by this agreement.
Any Claim that is within the court's jurisdiction and proceeds on an individual basis may be brought by you, any Third Party, and the Company, as an exception to arbitration, in a small claims court located in the federal judicial district that includes your or the Third Party's billing address at the time of the Claim. This Arbitration section must be followed in order to resolve any Claims you or a Third Party bring against the Company, its subsidiaries, affiliates, or any businesses offering goods or services through the Website. All claims filed or asserted in violation of this clause are deemed to have been filed illegally and are void.
If you choose to go through with arbitration, you must first send a written Notice of Dispute ("Notice") to journey-masters, 418 Station Square BLVD Lansdale PA 19446, via certified mail. The Notice is required to: (i) explain the nature and grounds of the Claim; and (ii) specify the particular relief demanded. You may start an arbitration action if the Company and you, or the Company and any Third-party, are unable to come to an agreement to settle the Claim within 60 days of the Notice being received. The amount of any settlement offer made during the arbitration shall not be disclosed to the arbitrator until the arbitrator has decided how much, if any, you, any Third Party, or the Company are entitled to.
The arbitration will take place at a location decided by AAA in accordance with the Rules and Procedures, or at a different site that may be mutually agreed upon, provided that the location is fairly convenient for you or any Third Party making a claim.
If a claim is determined not to be subject to arbitration and must be brought before a court other than a small claims court, it may only be brought before the United States District Court or, if no federal court has jurisdiction, before the state of New York’s courts. You agree that any such claim shall be resolved individually, without resort to any form of class action, and that you hereby consent to and submit to the personal jurisdiction of such courts for the purposes of litigating any such Claim that is not subject to the arbitration provision and not pursued in small claims court.
You additionally agree that the laws of the State of New York shall govern any and all Claims or other matters asserted in such dispute, regardless of whether they are based on a contract, tort, statute, or other legal theory, and without regard to any provisions that might cause the laws of another jurisdiction to apply.
You and any third party further agree that no legal action may be brought as a class action, in conjunction with another party's claim, or on the basis of claims brought in an alleged representative capacity (either on behalf of the general public or other users or persons), against the company, its affiliates, subsidiaries, or any travel service providers or businesses offering goods or services through the website (under this provision or otherwise). Any and all claims resolution proceedings will only be conducted on an individual basis. Furthermore, without the express written consent of the parties, no arbitration proceeding under this provision may be combined with or joined in any way with any other arbitration proceeding. The Company will cover the filing fee if you are unable to do so.
The Company will not be permitted to request reimbursement of its legal expenses for any Claim the arbitrator finds to be non-frivolous, regardless of any other provision of law or any of the Rules and Procedures established by AAA that may be to the contrary.
The remainder of this arbitration provision, with the exception of the class action waiver mentioned above, shall remain in effect and be interpreted in accordance with its terms as if the invalid, unenforceable, illegal, or conflicting provision were not present. However, if the aforementioned class action waiver is determined to be defective, unenforceable, or illegal, the whole arbitration agreement included herein shall be worthless, and neither you nor any Third Party, nor the Company, shall be allowed to seek arbitration for their dispute.
If you or any third party decide to reject this mandatory arbitration clause, you or that third party must notify the company in writing by certified mail within thirty (30) days of your purchase or before you start using the services you bought on this website, whichever comes first. SUCH NOTICE SHOULD BE SENT TO THE ABOVE-DEFINED NOTICE ADDRESS. You and any such third party may not continue to purchase services or products on our website if you notify us by that time that you do not accept the binding arbitration provision, unless and until the company notifies you or such third party otherwise. THE COMPANY SHALL BE ENTITLED TO RESTRICT YOUR AND SUCH THIRD PARTY'S FUTURE USE OF THIS SITE TO PURCHASE SERVICES OR PRODUCTS.
Any claim or cause of action you may have related to or arising from these terms of use or the website must be filed within one (1) year of the claim or cause of action arising; otherwise, it will be permanently barred.
Any waiver by the Company of a term or condition stated in these Terms of Use shall not be construed as a further or continuing waiver of such term or condition or of any other term or condition, and the Company's failure to assert any right or provision under these Terms of Use shall not be deemed a waiver of the right or provision in question.
Any provision of these Terms of Use that is determined to be invalid, unlawful, or unenforceable for any reason by a court or other tribunal of competent jurisdiction shall be eliminated or limited to the absolute minimum amount necessary so that the remaining provisions of these Terms of Use shall remain in full force and impact.
All prior and current understandings, agreements, representations and warranties, both written and oral, with respect to the Website are superseded by the Terms of Use, our Privacy Policy, and the Terms of Sale, which together make up the entire agreement between you and journey-masters. The language of this agreement and any papers directly or indirectly related to it, as confirmed by the parties in this document, is English. The parties acknowledge that their agreement expressly declares that the current convention as well as other documents that are directly or indirectly related to it be translated into English.
journey-masters, PO Box 139 Central Islip, NY 11722, USA, is the owner and operator of this website.
To report alleged copyright violations, email [email protected].
[email protected] shall receive any and all additional comments, questions, requests for technical support, and other messages regarding the website.
Individuals who use this website to book travel services are subject to the rules in this section on booking services, which are an addition to journey-masters' rules of Use. The remaining Terms of Use continue to be in full force and effect.
You consent to follow any Travel Service Provider's terms and conditions of sale, including those imposed by airlines, hotels, car rental agencies, and the like, when using the Website and making purchases there.
Whether such a Travel Service Provider is chosen by you or by the Company, you are responsible for making all payments when they are due and adhering to all of the Travel Service Provider's rules and regulations regulating the accessibility and use of fares, goods, and services. You are aware that breaking any of these Travel Service Provider's policies, guidelines, and/or terms of purchase could lead to the cancellation of your reservation or purchase, denial of access to a flight, hotel room, or car, forfeiture of any money you paid for the reservation or purchase, and a charge to your account from the Company for any costs the Company incurs as a result of or related to the violation. Any fee is solely and entirely your responsibility.
YOU AGREE THAT THE COMPANY SHALL NOT BE RESPONSIBLE OR LIABLE FOR ANY PERSONAL INJURY, LOSS, CLAIM, DAMAGE, OR ANY SPECIAL, EXEMPLARY, PUNITIVE, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, BUT NOT LIMITED TO, LOST PROFITS, LOST SAVINGS, AND OTHER INTANGIBLE LOSSES, RES You acknowledge that a travel service provider's bankruptcy, reorganization, insolvency, dissolution, or liquidation will only give rise to claims against that provider and not another party.
Regarding the suitability of disabled people for any reservation, the Company has no particular expertise. Please get in touch with the travel service provider directly for details on whether disabled people are eligible for any reservations.
Traveling to some places may be riskier than traveling to others, so please be mindful of this. YOU REPRESENT AND WARRANT THAT YOU FIT ALL APPLICABLE FOREIGN ENTRY REQUIREMENTS AND HAVE ALL NECESSARY DOCUMENTS. The company strongly advises that before making travel arrangements to another country, you carefully consider any travel restrictions, notices, warnings, or cautions made by the US government. Listed below are some websites where you can find details about specific overseas locations:
www.dot.gov, www.tsa.gov, www.faa.gov, www.treas.gov/ofac and www.cbp.gov. Regarding possible foreign entry requirements, more information can be found at the.. For travel warnings and advisories from the State Department, more information can be found at the following address: https://travel.state.gov/content/passports/en/alertswarnings.html For foreign health requirements and dangers, more information can be found at the following address: https://wwwnc.cdc.gov/travel
The website of the Department of Transportation states that disinsection is legal under international law to save the environment, agriculture, and public health. The International Civil Aviation Organization and the World Health Organization both recommend two methods for aircraft disinsection: (1) spraying an aerosolized insecticide into the cabin while passengers are inside, or (2) treating the interior surfaces of the aircraft with a residual insecticide (residual method) while passengers are outside. American Samoa has implemented a third technique that involves spraying an aerosolized insecticide onto an aircraft when no passengers are present. Despite the fact that the World Health Organization-sponsored Informal Consultation on Aircraft Disinsection (November 6–10, 1995) reported that, if carried out properly, aircraft disinsection would not pose a risk to human health. The paper also mentioned that some people might feel slightly uncomfortable after an aerosol application causes an aircraft disinsection. A government may impose a disinsection requirement in accordance with the Chicago Convention, which regulates international civil aviation, if it sees a harm to its environment, agriculture, or public health. As a result, if you book flights or have inquiries regarding your ultimate destination's currency, you should contact your travel agent or airline reservations representative.
Please visit the Department of Transportation website at the following address for more information about disinsection, to review a list of airline contacts for disinsection, and to view a list of nations that require disinsection: http://ostpxweb.dot.gov/policy/safetyenergyenv/disinsection.html.
WE DO NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH INTERNATIONAL DESTINATIONS IS ADVISABLE OR WITHOUT RISK BY OFFERING OR FACILITATING TRAVEL TO PARTICULAR INTERNATIONAL DESTINATIONS, AND WE ARE NOT LIABLE FOR DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO ANY SUCH DESTINATIONS.
Depending on your IP address and/or the currency you choose when making a purchase on the Website, transactions are frequently conducted in multiple currencies. When you check out, you will be charged in the currency displayed.
The charge to your debit or credit card, or the estimated charge amount we provide you, may vary depending on the applicable exchange rate at the time you make your reservation and the exchange rate at the time the charge is reflected on your credit or debit card statement, which may be calculated through the use of third party applications. If you use a debit or credit card to make a purchase through the Website, kindly note that due to fluctuations in exchange rates, the charge to your debit or credit card or the estimated charge amount we provide you, may differ In the event that we decide to credit your account, we will reimburse you for the full amount that was initially charged in that currency.
Any exchange rate changes that can result in discrepancies in your debit or credit card statement are not our responsibility. Some banks and credit card providers charge fees for transactions, including those that are made internationally. You can be charged a conversion fee by your bank if it converts the payment amount to your local currency. This implies that the amount shown on the billing summary page for a reservation made on the Website may differ from the amount listed on your credit or bank card statement because it will be in your local currency. Additionally, if the bank that issued your credit card is situated outside of the United States of America, a foreign transaction fee may be imposed without restriction.
The bank or card company might classify making a reservation for an international trip as an international transaction. Your bank alone determines the currency exchange rate and foreign transaction fee. Please get in touch with your bank if you have any issues about these costs or the exchange rate used for your reservation.
Only flight reservations are eligible for promotional coupons. Coupons must be entered during the checkout process. Discounts on our service prices are available through the promotional codes that are published on the website or distributed through newsletters, Social Media, or other marketing channels. Promo codes cannot be used in conjunction with other discounts or deals. Promotional codes may be discontinued at any time, and the amount of the discount may change without prior notice. One consumer may use these promotional codes just once. The value of the discount will be computed up to the sum of the service fees assessed for that specific transaction or up to the value of the applicable promotional code per transaction, whichever is lower.
The published terms of carriage and regulations, including but not limited to cancellation policies and other terms of use, of the relevant airline and its offering are applicable to airline tickets made available on the website. When it is issued, the applicable airline and the passenger shall be the parties to the contract of carriage in use by the applicable airline. Airline schedule adjustments may result in an itinerary that deviates from the Company's contractual commitments. Airlines reserve the right to change flight times and itineraries at any time. Additionally, airlines have the discretion to modify or cancel scheduled flights or itineraries.
Airlines offer the Company with costs and other information pertaining to these services, and the Company makes an effort to publish and maintain accurate rates and information for its airline services. The Company and/or the airline reserve the right to refuse or cancel any requests made for such services before your method of payment is charged, in the event that a service is listed by or provided to the Company at an incorrect price or with inaccurate information due to a typographical error or other error in pricing or service information received from an airline.
It's possible that the Company's airline services will not be eligible for frequent flyer rewards, upgrades, coupons, or other discounts or incentives.
Airlines are frequently entering into "code share" partnerships with a small group of other airlines. This means that on some routes, the airline selling or marketing the flight actually contracts with a partner airline to fly to the destination rather than using its own aircraft. Typically, "operated by" is given instead of the partner airline. Although it is advisable to confirm your flight check-in location with your ticketing carrier, you will often check in with your "operating" carrier.
Hazardous items cannot be brought on board aircraft in checked baggage or on the passenger's person, according to federal law. Depending on the situation, a violation can result in up to 10 years in jail and fines of $250,000 or more (49 U.S.C. 5124). Corrosives, radioactive substances, compressed gases, flammable liquids and solids, oxidizers, explosives, and poisons are examples of hazardous substances. Tear gas, fireworks, paints, lighter fluid, oxygen bottles, and radiopharmaceuticals are a few examples. Small amounts (up to 70 ounces total) of toiletries and medications transported in your luggage as well as specific smoking accessories transported on your person are given special exemption.
If it is prohibited by the relevant airline, you agree not to buy a ticket (or tickets) that contain travel segments you won't use, such as "point-beyond," "hidden-city," or "back-to-back tickets." You further agree, unless expressly permitted by the relevant airline, not to buy a round-trip ticket that you intend to use just for one-way travel. You understand that most airlines forbid using such tickets or engaging in such acts, and that we cannot guarantee that the relevant airline will honor your ticket(s) if you do so. You acknowledge that the gap between the full fare of your real itinerary and the value of the ticket(s) you purchased will protect the Covered Parties from airline claims based on these or any other illegal actions.
The majority of airlines demand that flight coupons be used consecutively. If you don't cancel all or a portion of the flight itinerary or journey you won't use before any segment of your itinerary or journey departs, depending on the applicable airline's policies for the fare you bought, you might be required to forfeit the entire value of your airline ticket or any lesser portion of it.
In order to give a trip cost, applicable government taxes, fees, and airline charges are either included in your fare or listed separately on your checkout page. Your ticket price includes the applicable taxes that are in place at the moment you purchase it. The traveler may be liable for retroactive tax rate hikes. Exit and entry fees for overseas flights may also be paid in addition to your trip price or itemized individually on your checkout page. For airline itineraries with advertised prices that use multiple carriers, a non-refundable fee may be charged per ticket.
Your schedule may also be subject to additional fees, such as those for paper tickets, itinerary changes, cancellations, or refunds, luggage fees, and entrance or exit fees on specific overseas flights. In no event shall Company be liable for any tax, duty, or fee (other than its own income tax).
Certain third-party vendors may apply and charge you service fees (i.e. for using travel agents). Depending on the vendor or agency, these service fees may be assessed on a per-ticket basis. If issuing paper tickets is necessary for your route, shipping and handling costs can be assessed. You can be charged an extra handling fee if your tickets are returned because they were rerouted or were not deliverable.
The appropriate airline may charge a change fee for itinerary alterations, if permitted by the airline fare rules. These change fees are assessed on a per-ticket basis, are determined by the market, the airline, and the particular fare rule, but commonly range from $75 to $300 (USD). Such fees may not be met by itinerary change fees, and itinerary adjustments may not be possible. In addition to any applicable difference in ticket costs, these change fees are levied. Additionally, there may be additional processing costs associated with any modifications to your itinerary that are made through the Company.
The amount paid for reservations for hotels and rental cars is not, under any circumstances, refundable. However, there is a chance that the booking fees for hotels and rental cars will be refunded.
Only over the phone should cancellations be made for airline tickets, hotel reservations, and rental car reservations. If the conditions listed below are satisfied, we will only consider refund requests:
Regarding the potential processing period for the requested refund, we are unable to give a definite time range. Refund requests are all processed in a precise sequential order. You will receive an email from our end letting you know that the cancellation request has been received once it has been submitted to our customer care representative. Receiving a notification, however, does not guarantee that you will get a refund.
Simply an acknowledgement that your request has been accepted and a tracking number are included in the email notice. When we receive your request for cancellation and refund, we will only make contact with the suppliers—airlines, hotels, and rental car agencies—if a refund is possible. The supplier's choice will be final, and we'll let you know about it.
The initial reservation or booking's service costs are not refundable. Please be aware that when it comes to receiving the requested returns, we are totally at the suppliers' mercy. Please be aware that reimbursements are only possible under the conditions specified by the airline or supplier. From the time your request is received until your bill is credited, it could take anywhere between 60 and 90 days once the supplier has accepted the requested refund. journey-masters will impose a post-ticketing service fee, if and when necessary, in addition to the refund costs levied by the airlines and other suppliers.
Each person and each ticket are charged a separate refund fee. Only after the supplier has approved a refund or a waiver has been obtained are the refund fees relevant. We will reimburse you for the post-ticketing service expenses we invoiced you if the provider does not handle the requested refund. However, our booking fees for the first travel reservation or booking are not covered by this.
The person making the purchase agrees to be bound by the airline Terms, Conditions of Carriage, and all other necessary carrier rules by choosing to add the automatic Web Check-in to a booking, without limitation, and gives journey-masters permission to acknowledge these terms on the consumer's behalf at the time of check-in.
Please remember that any special requests you make—including those for seats, food, frequent flyer miles, and other items—are only considered to be requests. The $10 service fee we charged you for making the special request on your behalf, as well as the paid seat charges, are nonrefundable in the event of cancellation. By guaranteeing that the seat(s) you've chosen will be allocated to you, we make no commitments whatsoever. Additionally, we cannot guarantee that the airline will comply with your special demands for meals, frequent flyer miles, and other matters. Because of this, it is strongly advised that you get in touch with the appropriate airline immediately to confirm these demands before the departure date.
It is strongly advised to pack lightly in order to save money on checked luggage because the majority of airlines have started charging for even the first bag. Visit our Baggage Fees page to learn more about the baggage charges for each airline. Depending on the airline and their baggage policy, you may be charged an excess baggage fee if you are traveling with more luggage than is permitted. Every airline has a different baggage policy, and depending on the size, weight, and quantity of bags, the price might be anywhere from $15 to $200 or even more. However, our service fee up to $12 and the luggage fee for some flights are not refundable in the event of cancellation. We make sure that the most recent information on the luggage fee is made available, but it is strongly encouraged that you get in touch with the airline directly to learn about their most recent baggage policy.
For specific services and/or if you go above predetermined limits (for instance, baggage weight restrictions), some airlines may charge you extra costs at the airport. Additionally, some airlines don't allow passengers to check any bags. For detailed details about its luggage policies and any additional fees that may apply, each airline that is being considered throughout the booking process should be contacted directly.
When entering or leaving a country, some airports or countries impose entry or departure fees. The cost of the ticket or the taxes and fees we list on our website do not include these costs. You agree that all such fees are your responsibility. Prior to your departure, we advise consulting www.travel.state.gov for further details on the entry and/or exit fees for various countries.
The airline is in charge of all policies and guidelines.
The airline is in charge of all policies and guidelines.
Rules and regulations may be applicable to all participating airlines and may vary depending on the airlines in question.
There are two or more one-way tickets included in the itinerary, with different terms and conditions for each ticket depending on the airline. Each ticket must be changed separately in order to effectively change the itinerary; also, each ticket is subject to a separate change cost.
The reservation holder must have proper identification, as well as a cash deposit, credit card, or debit card in their name, as determined by the hotel solely at the hotel's discretion (the amount of available credit required will vary per hotel), in order to check in. Debit cards could not be accepted for this purpose depending on the hotel's policies. Such a deposit has nothing to do with any payments the company has received.
There is no guarantee that a hotel room would accommodate more than two adults, as some establishments do not accept more visitors. If the hotel where you have a reservation does permit extra guests, there can be extra fees. These supplementary fees differ and must be paid to the hotel directly, not to the company.
Contact the hotel directly to inform it of your travel adjustments if you find that you cannot check in on the day you requested or are delayed on your date of check-in. If you do not check in to your hotel on the day of your reservation and do not notify the hotel, the hotel may cancel the remaining amount of your stay and may not provide you a refund, depending on the terms and circumstances of the applicable hotel.
Hotels have a variety of cancellation procedures. There are some reservations that are non-refundable and cannot be changed. For some reservations, there is a cancellation fee. Naturally, some reservations offer a complete refund if cancelled. Before making a reservation, you should review the hotel's cancellation policy. If the hotel agrees to let you make modifications to your pre-paid reservation, you may only be able to do so by making a new reservation with the same hotel. You agree that the Company will never be obligated to issue any refunds.
Before making a reservation, you should check with the hotel to see if it can accommodate your needs if you have a disability (for example, if you need to utilize a service animal).
Requests for certain rooms or beds might not be honored by the hotel, depending on the establishment and kind of reservation. These assignments are often made at the hotel's exclusive discretion depending on room and bed availability. Regarding the accommodation, bed, or other preferences you may have and request (for example, smoking or non-smoking), we cannot give any guarantees. You must get in touch with the hotel and personally confirm that any demands you have may be fulfilled before making them. You agree that the Company has no influence over these issues and is powerless to help you in this area.
Please be aware that to check into the hotel, the guest listed on the reservation must be at least 21 years old.
The Company's hotel rating system is offered merely as a point of reference, so please be aware of that. Compared to other rating systems you may be familiar with, our method for assigning hotel ratings may be different. The similarity, equality, or other conformity of our system to any other hotel rating systems is not warranted or guaranteed by us. Based on our system, we have the right to change any hotel rating at any moment, with or without prior warning to you or the hotel.
Before making any reservations, you should examine the room and rate information because sometimes hotels offer reduced rates, but these rates may be subject to additional terms and conditions (for example, in regards to cancellation and refund for such reservations).
We frequently receive this information from hotels, which we use to manage and publish correct information and rates pertaining to the services we provide. We have the right to reject or revoke any requests made for a service in the event that it is advertised or delivered to us with inaccurate information owing to a hotel's fault. To that purpose, and notwithstanding anything to the contrary contained herein, we reserve the right to deny or cancel requests, regardless of whether your order request has been approved or a charge has been made to your credit card. If your request is canceled for this reason after you have already been charged for the transaction, we will issue a refund.
The website's reservation fees do not include resort fees. At the time of check-in, some hotels levy a resort fee. Only the base tariff and taxes for the accommodation and extras you chose are included in the amount you paid on our website.
The usual rental agreement of the relevant car rental agency governs all vehicle rentals made available through the Website. You will have to finish this contract when you pick up your car. You should get in touch with the relevant Travel Service Provider directly if you want to review the details of such an agreement. A party to such an arrangement is not the company.
If your request is subsequently canceled and you have already been paid for the purchase, we will refund you the full amount of the charge. We frequently receive this information from automobile rental providers, and we work to maintain and publish accurate information and rates related to the services we provide. We retain the right to reject or revoke any requests made for a service in the event that it is advertised or delivered to us with inaccurate information owing to a rental car company's error. In light of the foregoing, and without anything to the contrary herein, we reserve the right to decline or revoke any such requests, whether or not your order request has been accepted or your credit card has been charged.
Please be aware that the Company is not the merchant of record for a reservation made for a rental automobile with a retail price disclosed and does not charge your credit card. Instead, the reservation will be secured by your credit card, and you will be informed of the approximate amount owed to the rental car company when you pick up the automobile. Depending on any specific requests you make and extras you decide to buy at the time of pick-up, the final cost you pay the rental car company may change.
If you vary from the schedule you have reserved, the rental vehicle company may additionally charge you a different rate (for instance, if you pick up or return the car later). A legitimate driver's license and a credit card in the driver's name must be shown when picking up the rental automobile. The stated car brands and models are simply examples; specific makes, models, and automobiles are not guaranteed. As a result, neither we nor the rental car operator can guarantee your reservation requests.
It is important to note that the Company is not the vendor responsible for obtaining and sending taxes to the appropriate taxing authorities. All applicable taxes are billed to the company by the vendors that provide the company's rental cars, and the company then pays the vendors the corresponding sums. The vendor we use to reserve travel plans and itineraries for consumers is not a co-vendor with the Company. Location has a big impact on how taxes are really applied, what the right tax rate is, and what kinds of taxes are applicable.
As an agent for the highlighted parking service provider, journey-masters works. This indicates that you engage into a sole and direct relationship with the highlighted parking service provider and are therefore subject to both their and our terms and conditions.